The Phoenix Project
A novel about IT failure that exposes the real causes of operational risk: silos, pressure, poor communication, and broken incentives.
Read MoreGames People Play
A classic exploration of the hidden “games” people play in everyday interactions… and how those patterns influence behaviour, communication, and decision-making.
Read MoreBlack Box Thinking
How learning from failure, rather than hiding it, builds stronger culture, safer systems, and better decisions.
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