The Phoenix Project
A novel about IT failure that exposes the real causes of operational risk: silos, pressure, poor communication, and broken incentives.
Read MoreGames People Play
A classic exploration of the hidden “games” people play in everyday interactions… and how those patterns influence behaviour, communication, and decision-making.
Read MoreBlack Box Thinking
How learning from failure, rather than hiding it, builds stronger culture, safer systems, and better decisions.
Read MoreAlchemy
Why emotion, perception, and context matter more than logic when designing experiences that actually change behaviour.
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